FAQS

Yes, our size chart is standard and you can measure your size according to the size guide and choose the correct size.

Not all items can be washed by machine, and we suggest you wash it by hand.

Yes, but there is a slight color variation due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond 100%, we suggest that you try on clothes in a bright light.

When you place an order with Fullfitall we will have to process the order first. Processing usually takes 1-3 business days for your order (while some items may need 6-10 business days). We will send you an email if the processing time takes longer than expected. Processing time is displayed on the product detail page and the shipping time doesn't include the processing time.

We offer free shipping For orders over US$69.00, you can enjoy free Standard Shipping.

Sorry we don't have overnight shipping.

Thanks for your patience. As it is international shipping, the shipping will take some time to be updated when it is in transit or in the customs checking. Also it will take time to get the updated info from the shipping company. We will try our best to update that info for you.

After shipping the order out, we will email you the tracking number and link. You can also login your user account, to track the order.

After shipping the order out, we will email you the tracking number and link. Sometime the email may go to the junk box. Please have a check. If you still not receive, you can contact our customer service.
Tip: we will email to the email that you input in shipping address.

Signature may be necessary when the package is to be delivered, so it is preferable for you or somebody else to be at home. If you have missed the package, please check with your local shipping company or post office with your tracking number to pick up the parcel as soon as possible.

Yes, you can. You can also set image border colours.

That depends. Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff. If there are any duties or fees due to customs inspections or any other fees you were charged, we can refund 50% of the tariffs, please keep the receipt of the payment and contact our customer service by logging in My Order and submitting a ticket.

Thanks for your patience. As it is international shipping, the shipping will take some time to be updated when it is in transit or in the customs checking. Also it will take time to get the updated info from the shipping company. We will try our best to update that info for you.

We accept PayPal and Credit card via PayPal at the moment. We don't accept the cash on delivery.

Yes, you can log in your account to repurchase the canceled order. But if the item was out of stock, you can't repurchase.